Refund Policy
Thank you for shopping at RHRYPTO PRIVATE LIMITED.
We understand that sometimes situations arise where you may need to request a refund for the digital goods and services you’ve purchased from us. We strive to provide you with the best possible service and experience, and we want to ensure you are satisfied with your purchase. Please read this refund policy carefully before making a purchase.
1. Eligibility for Refund
Digital Goods: We offer refunds on digital goods (such as downloadable software, ebooks, templates, etc.) under the following conditions:
You have not downloaded or accessed the digital product.
You request a refund within 1 day of the purchase date.
Services: We offer refunds on services (such as online courses, consultations, web development, etc.) under the following conditions:
You have not received or used the service.
You request a refund within 24 hours of the purchase date.
2. How to Request a Refund
To request a refund, please follow these steps:
Send an email to [email protected] with the subject line “Refund Request.”
Provide your order number and a clear explanation of the reason for the refund request.
If applicable, specify the digital goods or services you are seeking a refund for.
We will review your request and respond to you within 1 business days.
3. Refund Process
If your refund request is approved, we will process the refund within 1 business day. The refund will be issued to the original payment method used during the purchase.
4. Non-Refundable Items
Please note that the following items are non-refundable:
Any digital goods or services that have been downloaded, accessed, or used.
Services that have been partially completed.
Customized or personalized digital goods or services.
5. Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at [email protected].
6. Changes to this Policy
We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on this page.
By making a purchase on our website, you agree to abide by this refund policy and any future revisions thereof.